https://consultinghermes.com/blog Practical guides for Canadian businesses on AI phone answering, capturing leads, and never losing a customer to a missed call. From the team behind Iris. en-ca Consulting Hermes Tue, 04 Aug 2026 09:00:00 -0400 https://consultinghermes.com/og-image.png https://consultinghermes.com/blog https://consultinghermes.com/blog/bill-60-shortened-n4-timeline-rent-arrears-ontario https://consultinghermes.com/blog/bill-60-shortened-n4-timeline-rent-arrears-ontario Bill 60 shortens the N4 termination timeline for non-payment of rent in Ontario. Here is what the new N4 notice period means and how landlords should tighten their arrears workflow. Tue, 04 Aug 2026 09:00:00 -0400 https://consultinghermes.com/blog/ltb-payment-agreement-form-rent-arrears-ontario https://consultinghermes.com/blog/ltb-payment-agreement-form-rent-arrears-ontario Ontario landlords now need the official LTB payment agreement form when setting up a rent arrears repayment plan. Here is what changed and what to do. Fri, 31 Jul 2026 09:00:00 -0400 https://consultinghermes.com/blog/tracking-maintenance-requests-ontario https://consultinghermes.com/blog/tracking-maintenance-requests-ontario A simple way for Ontario landlords and property managers to track rental maintenance requests, keep a clear record, and meet their repair duties under the law. Tue, 28 Jul 2026 09:00:00 -0400 https://consultinghermes.com/blog/what-is-an-ai-phone-agent https://consultinghermes.com/blog/what-is-an-ai-phone-agent An AI phone agent answers your business calls 24/7, qualifies leads, and books appointments. Here is what it is and how it actually works, in plain terms. Fri, 24 Jul 2026 09:00:00 -0400 https://consultinghermes.com/blog/rentsafeto-colour-coded-signs-toronto-property-managers https://consultinghermes.com/blog/rentsafeto-colour-coded-signs-toronto-property-managers Toronto is rolling out colour-coded RentSafeTO signs that grade apartment buildings in public. Here is what property managers need to know and how to stay ahead of it. Tue, 21 Jul 2026 09:00:00 -0400 https://consultinghermes.com/blog/what-ontario-tenants-are-entitled-to https://consultinghermes.com/blog/what-ontario-tenants-are-entitled-to A plain guide to tenant rights in Ontario: vital services, repairs, rent increase rules, privacy, and how the Residential Tenancies Act protects renters. Fri, 17 Jul 2026 09:00:00 -0400 https://consultinghermes.com/blog/ontario-standard-lease-key-clauses https://consultinghermes.com/blog/ontario-standard-lease-key-clauses A plain guide to the Ontario standard lease: who must use it, the clauses that matter, and how added terms interact with the Residential Tenancies Act. Tue, 14 Jul 2026 09:00:00 -0400 https://consultinghermes.com/blog/last-months-rent-deposit-ontario https://consultinghermes.com/blog/last-months-rent-deposit-ontario A plain-language guide to last month's rent deposit rules in Ontario: how much a landlord can collect, what it can be used for, and the interest you owe on it. Fri, 10 Jul 2026 09:00:00 -0400 https://consultinghermes.com/blog/tenant-screening-ontario-legally https://consultinghermes.com/blog/tenant-screening-ontario-legally How to screen tenants in Ontario without breaking human rights law. What you can ask, what you cannot, and where landlords get tripped up. Tue, 07 Jul 2026 09:00:00 -0400 https://consultinghermes.com/blog/ai-receptionist-vs-answering-service-vs-voicemail https://consultinghermes.com/blog/ai-receptionist-vs-answering-service-vs-voicemail A plain, Canadian comparison of an AI receptionist, a live answering service, and plain voicemail: what each one does with your calls, and which captures the most business. Fri, 03 Jul 2026 09:00:00 -0400 https://consultinghermes.com/blog/after-hours-maintenance-triage-property-management https://consultinghermes.com/blog/after-hours-maintenance-triage-property-management How property managers can triage after-hours maintenance emergencies without staffing a night shift, using a clear escalation path and an AI phone agent that answers every call. Fri, 26 Jun 2026 09:00:00 -0400 https://consultinghermes.com/blog/why-property-managers-miss-calls https://consultinghermes.com/blog/why-property-managers-miss-calls Property management offices miss calls because a small team juggles maintenance, showings, and paperwork all at once. Here is why it happens and how to fix it. Tue, 23 Jun 2026 09:00:00 -0400 https://consultinghermes.com/blog/ai-receptionist-vs-virtual-assistant-brokerage https://consultinghermes.com/blog/ai-receptionist-vs-virtual-assistant-brokerage An honest comparison of an AI receptionist versus a virtual assistant for mortgage and real estate brokers. Coverage, cost, and which one captures more leads. Fri, 19 Jun 2026 09:00:00 -0400 https://consultinghermes.com/blog/after-hours-mortgage-leads-gta https://consultinghermes.com/blog/after-hours-mortgage-leads-gta When a GTA mortgage lead calls after hours and you do not answer, here is where they actually go, why speed to lead decides the deal, and how to stop losing them. Tue, 16 Jun 2026 09:00:00 -0400 https://consultinghermes.com/blog/ontario-rent-increase-guideline-explained https://consultinghermes.com/blog/ontario-rent-increase-guideline-explained How much can a landlord raise rent in Ontario? A plain guide to the annual rent increase guideline, the rules around it, and the exceptions to know. Fri, 12 Jun 2026 09:00:00 -0400 https://consultinghermes.com/blog/landlord-maintenance-repair-obligations-ontario https://consultinghermes.com/blog/landlord-maintenance-repair-obligations-ontario What repairs is a landlord responsible for in Ontario? A plain-language guide to your maintenance and repair duties under the Residential Tenancies Act. Tue, 09 Jun 2026 09:00:00 -0400 https://consultinghermes.com/blog/how-much-a-missed-call-costs-a-mortgage-broker https://consultinghermes.com/blog/how-much-a-missed-call-costs-a-mortgage-broker A borrower who hits voicemail just dials the next broker. Here's how to put a real dollar figure on every missed call—and what actually fixes it. Sun, 07 Jun 2026 09:00:00 -0400 https://consultinghermes.com/blog/how-the-landlord-and-tenant-board-works-ontario https://consultinghermes.com/blog/how-the-landlord-and-tenant-board-works-ontario A plain-language walkthrough of how Ontario's Landlord and Tenant Board works: notices, applications, hearings, and orders, and what to expect. Sun, 07 Jun 2026 09:00:00 -0400